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Current tasks, prerequisites, and product limits

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Review and control6 minNoindex · follow

Resolve content and delivery blockers

Use the blocker shown for the selected item to restore the smallest missing prerequisite.

Audience
Reviewers and delivery operators
Prerequisite
A visible blocked state in Work, Calendar, Context, or Channels.
Outcome
The blocker is resolved or the item remains safely held with a truthful next action.

Last reviewed 2026-08-02 · Product Information · v2026.08

Recover the blocked item

Do not bypass a blocker by changing an unrelated state.

  1. 1Open the blocked item or surface.
  2. 2Read the blocker and identify the named prerequisite.
  3. 3Correct the context, approval, channel, offer, or schedule issue it identifies.
  4. 4Return to the item and confirm that the next intended action is available.
  5. 5Keep the item held when the prerequisite is still incomplete.

Truth diagram VIS-01

Recover from a blocker

Source reviewed
1Open blocked item
2Read blocker
3Correct prerequisite
4Return to review
The item can proceed only after the blocker is resolved. /posts
Explanatory diagram; no customer data or runtime state.

Handle common blockers

Choose the route that owns the missing prerequisite.

BlockerOwner routeSafe action
Weak or stale context/strategyReview audience, offer, and goal
Post not approved/postsReview, edit, and approve the selected item
Channel unavailable/settings#channelsCheck class, connection, and approval
No schedule-ready item/postsResolve review or channel prerequisites
Delivery unconfirmedProvider or current receiptVerify without inferring provider readback

Escalate without overclaiming

Separate a product limitation from a temporary item blocker.

  • Use Capability limits when the requested provider behavior is not supported.
  • Use Troubleshooting when the current product state does not match the documented path.
  • Do not claim a failed provider readback means the content was not delivered.
  • Do not remove approval or security checks to clear a blocker.