Review and control6 minNoindex · follow
Resolve content and delivery blockers
Use the blocker shown for the selected item to restore the smallest missing prerequisite.
- Audience
- Reviewers and delivery operators
- Prerequisite
- A visible blocked state in Work, Calendar, Context, or Channels.
- Outcome
- The blocker is resolved or the item remains safely held with a truthful next action.
Last reviewed 2026-08-02 · Product Information · v2026.08
Recover the blocked item
Do not bypass a blocker by changing an unrelated state.
- 1Open the blocked item or surface.
- 2Read the blocker and identify the named prerequisite.
- 3Correct the context, approval, channel, offer, or schedule issue it identifies.
- 4Return to the item and confirm that the next intended action is available.
- 5Keep the item held when the prerequisite is still incomplete.
Truth diagram VIS-01
Recover from a blocker
1Open blocked item
2Read blocker
3Correct prerequisite
4Return to review
Explanatory diagram; no customer data or runtime state.
Handle common blockers
Choose the route that owns the missing prerequisite.
| Blocker | Owner route | Safe action |
|---|---|---|
| Weak or stale context | /strategy | Review audience, offer, and goal |
| Post not approved | /posts | Review, edit, and approve the selected item |
| Channel unavailable | /settings#channels | Check class, connection, and approval |
| No schedule-ready item | /posts | Resolve review or channel prerequisites |
| Delivery unconfirmed | Provider or current receipt | Verify without inferring provider readback |
Escalate without overclaiming
Separate a product limitation from a temporary item blocker.
- Use Capability limits when the requested provider behavior is not supported.
- Use Troubleshooting when the current product state does not match the documented path.
- Do not claim a failed provider readback means the content was not delivered.
- Do not remove approval or security checks to clear a blocker.
Related documentation
Troubleshoot the current workflowIdentify the owning surface, verify the prerequisite, and recover without bypassing approval or channel boundaries.Review current capability limitsSeparate current supervised product behavior from future, native-provider, plan, or cross-request claims.Choose a supported channel pathUse the current channel class, prerequisite, delivery behavior, and limitation before approving work for a destination.
